Amit Shah

Business Systems Analyst Specialist

Sector: IT-Software

Member Since, December 23, 2023

About Me

  • Academic Level Master’s Degree
  • Experience 22 Years
  • Gender Male
  • Industry Finance
  • Date of Birth 13 08 1976


I am an experienced business analyst and product leader in the banking domain, who enjoys working with people, understand their problems, analyze and resolve those with the help of IT.

Currently I am leading the functional design for a product to augment core banking operations using traditional machine-learning techniques. I possess a good working knowledge of core banking and payment applications such as Dovetail payment systems, Global Pay Plus, Flex cube, and Profile 8. I have engaged with business representatives to gather and produce requirements; led review sessions; collaborated with data scientists and engineering teams to develop solutions; coordinated implementation activities; validated the delivered changes, carried out benefits realization; and mentored and coached teams. I have worked with Waterfall and Agile environments.

I can think clearly and creatively, I am self-managed, and independent, and committed to high-quality work. I am open-minded, and can acknowledge others’ views quickly and collaborate effectively. Besides work, I enjoy trekking and Yoga.


  • International Certificate in Product Management (2023 - 2023) Institute of Product Leadership

    Learnt the following aspects of Product Management: 1. Customer Insights - Develop strong customer insights & identify customer needs to define a compelling value proposition 2. Manage Digital Products - Launch & Monetize Digital & SaaS Products with strong metrics-driven lifecycle management from acquisition to retention. 3. UX & Prototyping - Ability to build a visual prototype to communicate product features & ideas internally and externally with customers. 4. Agile Roadmapping - Ability to prioritize requirements to executable release, guide product development lifecycle through Agile, and build market validated roadmaps. 5. Metrics that Matter - Understand the various metrics in customer acquisition, retention, and revenue. Define relevant north star metric for a product based on the product life-cycle. 6. Prioritization - Apply data-driven prioritization techniques to maintain stakeholder alignment via product backlogs and enhance customer-focused value creation. 7. Growth Techniques - Learn growth techniques for customer acquisition by developing a digital marketing plan leveraging social media tools & techniques 8. Go-To-Market - Define & Execute GTM strategy by defining personas, positioning, marketing campaigns, and sales channels. 9. Lean Development - Learn the practice of experimentation, hypothesis-driven development, data & metrics informed decision making in building B2B & B2C products & services 10. Product Analytics - Analytics to track and measure user behavior, product health, and usage issues to make informed decisions in continuous product improvements.

  • Masters in Applied Data Science (2018 - 2019) University of Canterbury

    The one year Masters program at the University of Canterbury comprises taking a minimum of 180 points that includes an industry / academic project. I am doing this program full-time and I am currently in my first semester doing courses on - Data Mining, Data Wrangling, Business Analysis and Business Intelligence, Statistics, Deep Learning, handling of Big Data, Data Modelling.

  • Diploma in Advanced Computing (2000 - 2001) C-DAC

    The Post Graduate Diploma in Advanced Computing, a world-renowned program from C-DAC, is a short six-month course. It primarily involved learning Operating Systems Concepts, OOPs with C++ Programming, database technologies involving Oracle SQL, Java and web technologies and Software Engineering principles.

  • Bachelor of Engineering (1994 - 1998) Maharashtra Institute of Technology

    Discipline - Petrochemical Engineering

Work & Experience

  • FIS Global (2019 - Present ) Business Systems Analyst Specialist

    • Effected business sponsorship of USD 1M to develop an AI/ML product around retail banking operations; leading the product discovery and definition phase; defining product requirements, functional solution, workflows for to-be processes, wireframes; liaise with data scientists to understand data modelling needs and develop data mapping; collaborate with engineering teams for sizing, risk, dependencies; present proposition to senior management. • Enabled successful feature releases of customer onboarding product; produced features and user stories, led refinement sessions; managed prioritization and product backlog; validated testing and sprint demos. • Enabled successful definition and launch of a commercial client account management product; owned the requirements definition and solution design for several features.

  • Oracle Financial Services Software Limited (2001 - 2018 ) Software Engineer to Consulting Practice Manager

    • Enabled 400% growth in revenue for Oracle and go-live of various Asian and European clearing schemes for a tier-1 bank; coordinated and managed project delivery; coached and led team to carry out requirements definition, analysis, and various testing on a payment transformation program. • Led a program to reduce the repair rates on payments processed at a tier-1 bank; reduced repair rates by 15% and enabled savings of USD 5M for the bank; analyzed data on repaired payments using SQL and Excel; harnessed insights from data, researched on corrective practices, strategized, and built features to remediate the problem; drove end-to-end product roadmap - from planning, execution to impact assessment. • Engaged with end-users and produced functional and interface requirements on a large-scale payments program; led UAT for users in Japan and enabled successful go live. • Enabled successful upgrade of retail deposits and lending modules, owned requirements analysis, fitment, and development for several features.

  • Haldia Petrochemicals Ltd (1998 - 2000 ) Project Engineer

    Project commissioning engineer


Business Systems Analysis

Skill Portfolio