Led multiple design thinking sessions with the customer, formulated business job flow diagrams and created the \what-if-analysis\ feature which resulted in increase of $5M+ business revenue Collected the data points,feedbacks from customer empathy sessions,transformed the product ideas ainto detailed requirements and increased customer approval rate by 20% by adding 3 reporting features that was business critical to clients Accountable for creation of agile stories, product roadmaps, meeting deadlines and communicating with cross functional teams both internally and externally and received customer champion award for consecutive 2 times Responsible for defining success metrics,product roadmap and ensure that development priorities are aligned with the short and long-term needs utilizing the 70-20-10 rule

Oversaw a team of 20+ IT professionals and software developers,testers to manage 10+ major technology releases with projects costing over $470,000 requiring 10,000+ resource hours Led all aspects of project icluding capacity planning,resource allocation,project documentation,stakeholder management and change management Addressed and resolved project risks,roadblocks while securing resources to deliver projects within time and cost

Coordinated the application go-live projects and participated in Go-Live meetings Implemented 2 value-add projects worth $20 million in revenue Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress. Maintained project schedules by managing timelines and making proactive adjustments.