• Identifying opportunities and business needs for product and building consensus around a roadmap. • Planning and prioritizing product feature backlog. • Developing user stories and defining acceptance criteria. • Working with cross-functional teams to manage product releases. • Monitoring product performance. • Supporting client discussion and requirement mapping during product demos. • Account management with key clients. • Driving market and user research to identify customer needs and satisfaction drivers, and incorporate learnings into product decisions.

• Part of Product team for VMESH – CRM Solution for Publishers. • Extensive functional experience in Analytical, Operational and Sales Intelligence CRM applications. • RFI, RFP and RFQ responses. • Client interaction, Product and concept demos, Team trainings during implementation. • Documentation - training presentations, user manuals, etc. • Involved with client and technical team in functional and documentational capacity during all phases of SDLC.

• Liaison with IT Team for process improvisation and adaption of new technologies like: SAP, Merchandise Assortment Planning software, Auto-replenishment, etc. • Standardization of shelves space allocation across Big Bazaar. • Driver of business improvement processes - improving visibility and tracking of merchandise. • Analytics of sales and stock data for merchandise planning & promotions. • Key role in implementing auto replenishment system in Big Bazaar. • Buyer Merchandiser for Auto Accessories. • Conducting Pan-India campaigns for product promotion. • Launched two new categories: Lamps and lighting and Utilities.