Basavaraj SY

AM - Strategic OPS

Sector: Sales & Marketing

Member Since, June 4, 2024

About Me

  • Academic Level Master’s Degree
  • Gender Male
  • Industry Management
  • Date of Birth 28/08/1997

Description

  • With 3.8 years of experience, leveraged customer feedback to drive data-driven decisions in product development, enhancing products to meet customer needs.
  • Scaled Dynamic Pricing Product from 0 to 1 which is generating revenue of 35L per month.
  • Incorporated client feedback to develop features such as live reports, search count dashboards, and live log integration.

Education

  • MBA - Marketing (2018 - 2020) Jain University

Work & Experience

  • redBus (2020 - 2023 ) AM - Product

    Market Research - Researched 100+ clients data to identify potential revenue opportunities, current market trend, competitive analysis and potential selling opportunities. Data Analysis - Analyzed various aspects of pricing for our clients which helped in building 5 features in the product. Cross Team Collaboration - Worked has an unifying element between clients, business, design, engineering and operations to execute the product strategy Collaborative Product Strategy Development - Support and develop product strategy and roadmap with our team, customers and partners. User Research - Gathered continuous feedback from clients/end user to create Epic Story Agile Methodology - Was a part of sprint plannings to prioritize client requirements through business requirement documents. Strategic Planning - With the help of data and visualization tool helped Pricing analyst in regular intervention in strategic changes in pricing. SOP - Drafted 10+ SOPs for internal and external teams to carry day to day interventions and rational pricing ways.

  • Bimaplan ( Fintech Startup) (2023 - Present ) AM - Strategical Ops

    Customer Engagement and Support - Gather customer feedback to raise clients requirement and support clients in feature development. Automation - Leveraging user feedback to automate routine pain points in the portal, enhancing user experience and operational efficiency. Product Development - Assist in the development and enhancement of portal(Product), working closely with product managers and cross-functional teams.