Owning and prioritizing product backlog of communication cluster (one among the 4 cluster in the product called \AXON\). Working closely with more than 15 customers. Doing extensive user studies to understand customer needs and identify current gaps in the product. Drafting product vision and goals by deeply analyzing the budget, customer expectation, market need and product enhancement. Achieving >100% delivery reliability consistently by data driven planning. Prioritizing customer requirements using proven techniques like MoSCoW, ICE Score, RICE Technique etc. Managing implementation of new features by outlining plans and specifications such as how, where and when each component would work. Coordinating with developers to implement the requirements and motivating them to achieve clients\' goals. Drafting user experience surveys for the completed requirements. Aligning company goals with customer expectations and develop mutual satisfaction. Building good relationships with customers and community to establish long-term business growth.

⦁ Worked closely with Multiple clients (Capstone, River Advisory, Lexmark, Golds Gym and so on) to understand their expectations and pain points and convert them into product requirements. ⦁ Worked closely with Directors to create Product vision, Product goal and Product Roadmap for the product “Time Next Gen”. ⦁ Effectively prioritizing the items using techniques like MoSCoW, ICE score and Rice methods. ⦁ Worked closely with the Implementation team for smooth onboarding after our product goes live to a new client for the first time. ⦁ Conducted feedback sessions often with the clients and IC team for the recently deployed MVPs to understand the voice of customers. ⦁ Helped the team in solving complex problems by understanding its functional impact. ⦁ Worked with Mobile Team Product owners to make sure both the Web app and Mobile app are on the same page.

Worked with project managers, developers, quality assurance and customers to resolve technical issues. Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Reviewed project specifications and designed technology solutions that met or exceeded performance expectations. Attended PI sessions and grooming sessions to understand project requirements. Analysed the capabilities/Features/User stories and come up with a high level of estimations. Designed the project architecture and mentoring junior developers.

Developed clear specifications for project plans using customer requirements. Analyse the requirements develop the product. Upgraded MIO services with a functional enhancement in each release following strict agile methodology life cycle.

⦁ Proposed and implemented Automatic file uploader windows service that reduced the time to upload reports from 10 days(manual upload) to 1 hour. This saved $150000 per year in the budget. I have received a “Bright Idea” award for the same from UHG.

Best Performer

Best project award to MIO