Karthik Madyastha

Senior Product Owner

Sector: IT-Software

Member Since, July 7, 2024

About Me

  • Academic Level Master’s Degree
  • Experience 12
  • Gender Male
  • Industry Development
  • Date of Birth 08 Oct 1988

Description

  • 12+ Years of Experience in IT and FS, with Product & customer facing roles at MNCs like Oracle, Accenture, and Macquarie Bank, as well as start-ups like BetterWorks & Quor. MBA graduate from the University of Technology Sydney, Australia.
  • 5+ Years of Product Management experience with expertise in leading and contributing to product development in HR Tech, CRM/Salesforce Automation, Distribution Management Systems, and CTRM domains.
  • Comprehensive Product Management Skills: Expertise in market research, competitor analysis, product planning, requirement gathering, product requirement documentation, roadmap development, sprint planning, and agile methodologies.
  • Notable Achievements:
    • Successfully built OKR, performance management, CFR – conversation, feedback and recognition modules from scratch, leading product development from conception to launch with integrated dashboards.
    • Delivered comprehensive configurable dashboards using latest technologies and APIs on top of legacy CTRM software.
    • Led the development and implementation of white labeled Fieldforce/Salesforce Automation and Distributor Management Systems for marquee clients like Tata Steel Pravesh, Nuvoco Cements, HR Johnson, Freedom Oil, and Duroflex, in collaboration with channel partners McKinsey & Co. and KPMG.

Education

  • Master of Business Administration (2013 - 2015) University of Technology Sydney

  • Bachelor of Science (2006 - 2009) Sri Bhagawan Mahaveer Jain College

Work & Experience

  • QUOR Group (2023 - Present ) Senior Product Owner

    Led the development of a user-configurable dashboard system for Quor\'s new platform \'Evolution\', enabling users to configure data views, filters, action summary tiles, and graph tiles which is built on top of legacy CTRM system. Managed the entire development lifecycle for the configurable dashboard using strong Agile product owner skills. This included authoring product requirement documentation including wireframes, getting mock-ups built, then breaking down requirements into Epics and user stories along with acceptance criteria. Prioritized features and epics for each releases as well as sprints, groomed the engineering team, and managed capacity to ensure timely delivery of releases. Collaborated closely with engineering, design, and QA teams to translate user requirements into actionable specifications, oversee development, and provide final sign-off, ensuring a seamless product rollout.

  • Infopro Learning (2021 - 2023 ) Senior Product Manager

    Pioneered the development of an OKR platform, further leading the expansion of the product portfolio by successfully managing the development of additional modules: Admin activities, CFR (Conversation, Feedback & Recognition), performance management, check-ins, and automated OKR creation using ChatGPT, along with integrated dashboards for each modules and role-based collective dashboards. Conducted product discovery through competitor analysis to identify valuable features that were quick to develop and could generate significant revenue, leading to informed decision-making in feature finalization after thorough discussions with stakeholders, both internal and clients. Managed requirement gathering, authored product specifications, and collaborated with design teams to create comprehensive designs. Prioritized releases, created EPICs from PRDs, oversaw the creation and grooming of user stories, and led critical feature grooming and UAT activities. Led a team of two BAs, providing guidance and oversight in the development process to ensure timely and high-quality delivery of product features.

  • BetterWorks (Continued from Hyphen which was acquired in Mid-February 2021) (2020 - 2021 ) Product Manager

    Conducted market analysis and identified opportunities, shipping two new product features that generated significant revenue through upsells and new purchases. ·Involved in customer calls, weekly sales calls to understand latest market needs and develop roadmap and involved in sprint planning in prioritizing tasks for each sprint release.

  • Hyphen (Acquired by BETTERWORKS in February 2020) (2019 - 2020 ) Associate Product Manager

    Managed Hyphen’s Employee Engagement software with an AI-enabled analytics platform, addressing issues proactively during product development. Writing user stories, gathered requirements, and collaborated with engineering, QA and design teams to deliver new product features. Managed onboarding and project implementations for all APAC enterprise clients, ensuring successful deployment and adoption of the software. Collaborated with sales teams to conduct successful pilots and convert prospects, enhancing customer satisfaction and retention.

  • Mobisy Technologies (2017 - 2019 ) AVP - CUSTOMER SUCCESS

    Customer Success: Onboarded, implemented, and nurtured all enterprise and channel partner accounts, including McKinsey & Co. and KPMG, resulting in a monthly revenue increase of 5-7% and an annual account renewal rate of 92%. Project Management: Managed over 15 concurrent projects for implementation and expansion, driving key business metrics such as adoption rates, operational costs, and turnaround times for clients in the Retail, FMCG, and Manufacturing industries. Product Management: Scoped and evaluated product requirements to satisfy customer needs, created functional requirements documentation for all new features, and maintained tracking of deliveries, releases, roadmaps, and internal business processes. Collaborated with McKinsey & Co. to convert high-level requirements into specific functional requirements, leading to the successful development of new Salesforce Automation and Distributor Management Systems.

  • Macquarie Bank (2015 - 2017 ) Portfolio Manager

    Manage portfolio of Consumer & Commercial clients -monitoring delinquent accounts, interpreting financial data, and negotiating with customers to entire ANZ region. Maintain delinquency at minimum by amending repayment, refinance & write-off bad debt. Data analysis of team’s data and identifying business process problems/improvements.

  • Oracle (2012 - 2013 ) Technical Support Engineer

    Supported APAC clients for Oracle CRM OnDemand (SaaS ERP) as a Product Specialist and Account Manager. Conducted regular meetings, scoped new features, performed UATs, and delivered training sessions to optimize client experience with CRM OnDemand. Collaborated with internal teams to resolve bugs within SLA and managed project activities for successful client onboarding and product implementation.

  • IP Soft (2011 - 2012 ) Applications Admin

    Led knowledge transfer and team setup for Comcast\'s infrastructure migration, streamlining the offshore transition process. Championed process automation and training initiatives, enabling early outsourcing and cost savings for Comcast. Provided L2 support for WebLogic, IIS servers with SQL/Oracle backend, resolving complex application-server issues for Comcast.

  • Accenture (2009 - 2011 ) Software Engineer

    Supported 8 critical financial applications (L2/L3) for 36 clients at Accenture\'s AFS team. Developed custom reports (SQL) and tools to streamline operations within AFS. Managed deployments of .Net web applications (AFS product) and delivered 6 new AFS deals on time. Collaborated effectively with onshore teams and vendors to ensure smooth project lifecycles from requirements gathering to user acceptance testing.

Expertise

Product Management
Product Planning
Product Roadmapping
Market & User Research
Requirement Gathering
Product Wireframe
Agile Methodology