Digital Communication Published and was awarded 3 white papers and case studies in IEEE national and international conferences.

Ø Managing incidents, IT infrastructure, and maintaining the agreed SLA with the customer (Cisco) and handling Escalations. Ø Modernized process for automated testing of product, reducing the defects by 30%. Ø Ensure customer issues & defects are identified, documented, tracked, & resolved.

Ø Qualifying Cisco and HPE switches for testing with medical equipment. Ø Designed, tested, and developed 3 efficient topologies for 3 new products. Ø Topology design, configuration & automation of L2 L3 Protocols using python.

Outlined product vision for 6 new products. Developed/Automated the test cases. Ø Audited the product features, recorded 15 major defects & developed mitigation plans to help resolve risks. Ø Coordinated with a team of 12, and led them from initial planning to the final release. Ø Qualification of Equipment, Routing, and Service Configuration on the router through SDN using SNMP, and CLI for testing. Ø Consulted business & product owners to prioritize & shape the product backlog, via Agile practices. Ø Used GIT, Jenkins, AWS, REST API\'s, Dockers, and Kubernetes for Testing Nuage (VSD) applications. Ø Trained 15+ internal & external customers on new features of product builds.

Ø Collaborated with stakeholders to understand business problem statements and convert them into user stories with scrum teams. Ø Work Closely with Product managers to manage the full cycle of projects from planning & conception to requirements to testing, implementation & release/support Phase. Ø Acted as liaison between business, sales, and IT teams to refine the product and incorporate features based on market demands. Ø Led transition of Hardware devices to cloud infrastructure and performed SWAT analysis for trade-off decisions. Ø Guided key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit). Ø Independently lead and drive the end-to-end strategy and operational product solution vision, roadmap, and a backlog of work through the Product’s life cycle. Ø Established a vision and guided product definition, feature prioritization, and scope for 4 key features Ø Made productization decisions and developed a go-to-market strategy by creating 10 product demos Ø Partnered with IT & product leadership to drive, and manage solution development process, and ensure the product team understands direction and vision.

Ø Prioritize backlog items, practiced Agile Scrum methodology suing Jira with a close emphasizes on code quality and continues integration. Ø Monitor the Nightly Build performance and resolve customer issues of end-toend Network Controller setup. Ø Develop detailed Product Requirements Document (PRDs), launch materials, customer presentations, videos, and podcasts Ø Configure, A/B Test and Qualify using MVPs, prototypes, etc. on Cisco NCS 2k and SVO devices. Ø Resolved critical bottlenecks in Automation for PCE ONC product. Ø Engaged with customers & cross functional teams to gain in-depth understanding of business processes & product needs, validate solutions & handled issues.

was awarded for outstanding solutions and resources planner and enhanced employees achievement

was recognized and awarded for the highest contribution to my team\'s success.