Krishna Kumar
Enterprise Architect
Sector: Telecommunications
Member Since, February 26, 2021About Me
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Academic Level Master’s Degree
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Experience 21
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Gender Male
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Industry Management
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Date of Birth 31 03
Description
- 21 yrs of experience in which 16 yrs of CRM experience
- Integral part of APAC expansion for Siebel opportunities. Handled Sales operations, Presales
- CX level interaction and Roadmap discussions
- Broader knowledge in CRM (Marketing, Sales, Service, Field Service, Process Automation, Analytics)
- Worked on Agile/Scrum and Waterfall models.
- Application Development experience on Serverless services like Firebase, Android, Node.js, Python, MongoDB and kind of exposure to the Block Chain.
- Application development on Computer vision using Google AI/ML services, Python
Education
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Master of Technology Information Technology (2005 - 2003) Punjabi University
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Bachelor of Engineer Production (1996 - 2000) Bharathidasan University
Work & Experience
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Rimini Street (2015 - Present ) Enterprise Architect
Global CRM Support Service for Siebel and Salesforce
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Huawei Technologies (2008 - 2015 ) Solution Architect
Worked on End to End BSS implementation for Major Telcos Green field CRM implementations
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Hewlett Packard (hp India) (2006 - 2008 ) Consultant
Siebel CRM Lead. Master Data Management, DQ expert
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Tech Mahindra (2005 - 2006 ) Technical Grade 1
Siebel Application Developer, Siebel Integration (EAI)
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Indian Institute of Science, Bangalore (2004 - 2005 ) Research Associate
Open source Implementation in Information Science field
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Indian Institute of Management, Kozhikode (2003 - 2004 ) Research Associate
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KCCS (Tata Infotech) (2000 - 2003 ) Project Co-ordinator
Oracle, VB application Developer.
Expertise
Honors & awards
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2005 InfoQuiz Winner 2005
Winner of InfoQuiz 2005 conducted at National Level