Academic Level Degree Bachelor
Date of Birth 20/11/1986
Product leader with 10+ years of experience in B2B PaaS and SaaS applications.
I have been in the shoes of the end user, consultation and now building world class products. This extensive, diverse experience, and not so traditional background, has helped me build products with user empathy and centricity as one of the top-most priorities. My passion for user centricity is coupled with effective product ownership and management.
I am skilled at identifying market and customer requirements, product planning, conceptualizing and launching. Apart from this I also have keen interest in diving deep into business domains and understand the pain points and how to best utilize technology to alleviate those.
When I am not doing any of the above mentioned things, you can find me cooking and experimenting with dishes or cycling.
Bachelor of Engineering, Computer Science (2004 - 2009) Birla Institute of Technology, Mesra, Ranchi
Work & Experience
To-Increase / Columbus (2018 - Present ) Product Owner
- Conceptualized and launched Rental IoT solution in < 2 months, granting access to unrealized income for rental companies. A first in Rental segment. - Strategized, designed and launched Customer Portal adding 15% adoption of rental management, 187 qualified leads and 3 new customers - Lead cross-functional teams from product conception through launch by effective product roadmap planning and backlog prioritization and grooming. - Spearheading end-to-end journey for BI & Analytics platform. Acquired 5+ customers over 4.5 Months, with revenue over €160K.
Oracle India Pvt. Ltd. (2016 - 2018 ) Senior Product Manager
- Designed PoC for use of AI in Spend Analytics to increase ROI by ~ 65 - 70% and decrease implementation time by ~40%. - Led data driven approach for procurement. Introduced type-ahead product search. Decreased product search time from 6min to ~1min (based on 10 - 30 Mil product catalog). - Conceptualized usage based billing strategies for services. Enabled more flexibility in O2C invoicing process. - Designed and launched a slice and dice analytics platform for Oracle Service Contract.
To-Increase / Columbus (2013 - 2016 ) Functional Cosultant
- Managed scrum team distributed across 3 regions, US, EU and IND. - Formulated strategy for Product FAQs and videos resulted in reduction of customer support calls by 28% - Hit and upped partner satisfaction by 40 - 45% by introducing and implementing Partner Technology Access Program - Formulated strategy to increase reach of TI Product documentation resulted an increase of 20.1% in users, 19.2% in session duration.
HCL Infosystems Ltd (2011 - 2013 ) Functional Consultant
- Led the project as SPOC for Karnataka Government Arogya Karnataka Project, providing universal medical coverage for all residents of the state. - Communicated B2B product functionality via user manuals, training workshops for Claim management to reimbursement cycle and budgeting, handling revenue of ~ INR 50M. - Assisted an Indian shipping classification company to reconcile their receivables across various vessel owners / handlers.
Affordable Business Solutions Pvt. Ltd. (2010 - 2011 ) Business Analyst
-Designed Enterprise business applications for SME. -Hosted training camps for users of SME to increase product adoption. -Acted as liaison between customer and Microsoft for providing feedback to improve product on Indian localization. - Assisted SME in Manufacturing industries undergo digital transformation through business applications.
Honors & awards
2014 Above and Beyond
Awarded for being in the top 10% performer in To-Increase
2021 Above and Beyond
Awarded for being in the top 10% performers