Mayank Goyal

Product Owner

Sector: IT-Software

Member Since, December 7, 2020

About Me

  • Academic Level Degree Bachelor
  • Gender Male
  • Industry Development
  • Date of Birth 20/11/1986

Description

Product leader with 10+ years of experience in B2B PaaS and SaaS applications.

I have been in the shoes of the end user, consultation and now building world class products. This extensive, diverse experience, and not so traditional background, has helped me build products with user empathy and centricity as one of the top-most priorities. My passion for user centricity is coupled with effective product ownership and management.

I am skilled at identifying market and customer requirements, product planning, conceptualizing and launching. Apart from this I also have keen interest in diving deep into business domains and understand the pain points and how to best utilize technology to alleviate those.

Education

  • Bachelor of Engineering, Computer Science (2004 - 2009) Birla Institute of Technology, Mesra, Ranchi

Work & Experience

  • To-Increase / Columbus (2018 - Present ) Product Owner

    - Conceptualized and launched Rental IoT solution in < 2 months, granting access to unrealized income for rental companies. A first in Rental segment. - Overhauled and simplified rental invoicing / crediting engine resulting in drastic performance improvements. Reduced complexity and footprint by staggering XX% - Strategized, designed and launched Customer Portal adding 15% adoption of rental management, 187 qualified leads and 3 new customers - Guided Data Analytics acquisition discussion and remodeled, revamped and launched it in 4 Months, enabling customers to visualize data and gain meaningful data insights - Initiated & launched To-Increase document, one stop place for all products how-to guides, site formulating strategies to increase traction and decrease bounce rate, by XX% , on the website.

  • Oracle India Pvt. Ltd. (2016 - 2018 ) Senior Product Manager

    - Strategized triangulation among Support, QA and Product teams resulting in an increase in support resolution by 28% and decrease in turnaround time by 6.8% witnessed over a period of 3 Months - Designed PoC for Artificial Intelligence in Spend Analytics to increase product adoption and RoI by XX%

  • To-Increase / Columbus (2013 - 2016 ) Functional Cosultant

    - Implemented scrum in geographically distributed team (US, NL, IND) - Reduced customer support calls by 28% by introducing Product FAQs and videos - Hit and upped partner satisfaction by 40 - 45% by introducing and implementing Partner Technology Access Program