Academic Level Master’s Degree
Date of Birth 03/05/1980
Experienced project manager with 19 years of experience in IT products and services. I hold the PMP credential and have demonstrated experience in project management skills in the education technology as well as software products. I have experience working on developing software applications for manufacturing, BFSI, and Retail domain. I have transitioned into a product role and have demonstrated product management skills through value proposition design, GTM strategy and data driven decision for product strategy. In addition, I am a certified SAFe POPM professional and have work experience demonstrating the skills of agile product owner.
EMBA Product Management (2018 - 2021) Institute of Product Leadership
The Executive MBA program at Institute of Product Leadership is an 18-month experiential degree program that focuses on transforming senior professionals & managers into C-suite product executives. The program helps nurture strategic decision making & execution skills as well as the leadership competencies necessary for career transition in a product leadership role. This MBA (Executive) program is affiliated to MIT ADT University.
MSC Electronic Science (2001 - 2003) Fergusson College, Pune University
Master of Science in Electronics from Pune University
Work & Experience
Zensar Technologies (2018 - Present ) Manager
* Led the Digital HR team as a product owner for the ZenLearn app which is now an LXP platform for Associates. This tracking of learning KRA of associates which helped in increase of internal CSAT for the L&OD function * Initiated and drove the RPA implementation of a few processes of the L&OD function helping to reduce 1 FTE
Conneqt Business Solution Ltd. (formerly Tata Business Support Services Ltd.) (2017 - 2018 ) Senior Manager
Build and Led a team to deliver RPA projects and helped customer to achieve: o Reducing head count by 20% for customer’s bank reconciliation processes through RPA. o Automating 30% of the customer interactions for a leading public sector bank through Chat BoT. o Automating 25% of email helpdesk volumes for a retail customer through RPA
Zensar Technologies Ltd. (2009 - 2017 ) Project Manager
Led from the front to build a new team in Zensar to deliver a niche (Game Development) and help to bag a project of $3M annual revenue • Managed the delivery of porting of 50+ Flash based Online Games into HTML5 with added features resulting in retention of user base by 60% • Effectively managed an US Customer account from Onsite as well Offshore with continuous engagement for 5 years with multiple project opportunities of $2M annual Revenue. • Led a team in conceptualizing and developing an in-house tool for authoring simulation of web application and helped in reducing development effort by 40%
Knowledge Horizon eLearning Pvt. Ltd (2006 - 2008 ) Learning Experience Designer
Played a key role in setting up the India Operations and grow to a strength of 300 associates in 1.5 years • Led the team in developing an in-house authoring tool to develop and publish eLearning modules. • Managed and delivered 17 management eLearning courses (6 Higher Professional courses, 6 Professional courses and 5 Office Administration) for the students appearing for CIE (Cambridge International Examinations). In addition, 12 soft skill courses were delivered for CIE.
Gurukul Online Learning Solutions Ltd (2005 - 2006 ) Learning Experience Designer
Design and development of digital learning modules
Centre for Education Technology, IIT Kharagpur (2003 - 2005 ) Senior Project Assistant
Designed and developed the virtual lab set up for 14 experiments from the Electrical Department of IIT Kharagpur. Developed a virtual classroom platform. • Appreciated by the then HRD Minister Murali Manohar Joshi and included as part of the NPTEL program
Honors & awards
2021 Annual Excellence - Innovation
Awarded for taking innovation initiatives in Zensar