• I oversaw the redesign of the Post Payment Experience, achieving a 99% same-day refund rate and contributing to a 5X increase in retention rate. • I also cleaned up the app, resulting in a 0.2% increase in CVR and a 10% decrease in booking time along with a 2X increase in traffic flow till the last step of the booking funnel. • I launched a successful football quiz campaign, attracting 20% more traffic and acquiring 15,000+ new users. • I introduced a new vacation category with a 3% increase in CVR and 10X surge in customer inquiries. • As a Product Manager, I managed app flow, new product development, and partner integrations, driving innovation and growth.

• Analyzing product usage using various metrics to derive valuable insights and recommendations for product enhancements. • Active participation in Design Reviews, Sprint Planning, Product Review/Roadmap meetings, Business Reviews, and Implementation processes. • Conducting analysis of support tickets to identify trends and areas for improvement. • Joined a product team dedicated to developing a new product for the B2C segment in the healthcare domain. Part of a startup venture within the company. • Conducted extensive research and gathered findings for the new product. • Actively participated in brainstorming sessions to generate innovative ideas. • Created multiple canvases to visualize product concepts and strategies. • Conducted user interviews to gather valuable insights from potential customers. • Transitioned to the Analytics product team due to a dependency on another product within the company.

• Joined Products and Platforms department to work on a sales product from initial stages • Conducted market research to gain domain understanding & Present findings and opportunity analysis to executives • Actively collaborated with cross-functional teams for scoping the product • Leverage expertise of teams from various departments for proposing solutions • Played a pivotal role in driving the product forward in market research, presentations and collaboration with cross-functional teams

• Successfully tested the Minimum Viable Product (MVP) for 7 days, achieving exceptional results. On the very first day, the MVP received 20+ orders and managed to break even, boasting a remarkable profit margin of 30%. • Demonstrated excellent leadership skills by assembling and leading a team of interns with a passion for design. Guided them through the development of two versions each for three apps (consumer, delivery, and vendor), ensuring a smooth and efficient development process. • Spearheaded the development of the final versions of the apps, skillfully combining the design versions using the Flutter framework and Firebase backend. This resulted in the creation of high-quality, functional, and user-friendly applications. • However I have to admit that I have failed in implementing this to scale due to various other reasons • Possess valuable hands-on experience in leading a team, effectively managing tasks from marketing to product delivery. This holistic approach showcases a comprehensive skill set and a successful track record of delivering projects.