Rakesh Ranjan

VP - Customer success

Sector: IT-Software

Member Since, June 15, 2023

About Me

  • Academic Level Master’s Degree
  • Experience 15
  • Gender Male
  • Industry Management
  • Date of Birth 10 Aug 1983


Rakesh is an incisive professional with more than 15 years of rich corporate experience, currently working into Strategy in IT (Financial) Services Company and has been responsible for Customer success while leading innovations for multiple products and projects in PMO.

Before a comeback to corporate co-founded two tech startup Tradelab Software and Zigfo technology and created multiple products (Learned and hands on with best of product management practices here) and its marketing strategy, been incubated at IIT Kharagpur and IIM Bangalore and seen multiple rounds of funding and acquisition of well known brands as users for the offering from the startup, Have conceptualized and executed with growth mindset that gave immense learning opportunity and a wonderful enriched experience. Before Entrepreneurship journey, worked with VC funds to invest in proposals from start-ups & SME’s which would have some positive impact in the triple bottom line of the society.

An Engineer brain with PGDM and the good understanding of financial market and its product is all set for new opportunities. An effective communicator with demonstrated leadership & excellent interpersonal / relationship management skills gained through diverse exposure during interactions with all levels internal and external customers.

Domain Expertise:
Financial Services, Textiles-Garments-Tech, Healthcare, Micro Finance


  • Executive Program in DS & AI - IIT Guwahati by INSAID (Online) (2023 - Present) IIT Guwahati

    Its a 12 Months online program spread across learning modules Python, ML & AI, design by IIT Guwahati and operated by INSAID.

  • International Certification in Strategy & Leadership Program (2022 - Present) Institute of Product Leadership

    A well recognized program design and deliver by Institute of Product Leadership for enriching experience and thought leadership in Product based company. It covers Product & Digital Strategy, Leading Influence, Communication for Impact, Data Informed Decision Making and Financial acumen.

  • PGDM in Finance (2010 - 2012) ITM Business School, Kharghar, Navi Mumbai

    Well recognized MBA college in Mumbai.

  • B.Tech (2001 - 2005) IICT - Bhadohi, UPTU (Now APJ Abdul Kalam Azad University - Lucknow)

Work & Experience

  • RupeeSeed Technology Ventures Limited (2021 - Present ) Vice President - Program Manager and Customer Success

    Heading Project Management Team and taking care of Client On-boarding and account management.

  • Marwadi shares and finance limited (2020 - 2021 ) AVP - Digital Strategy

    Was heading PMO and leading digital strategy for stock broking arm.

  • Zigfo Technology Pvt Ltd (2016 - 2020 ) Product Manager (Founder & CEO)

    Zigfo was establishing itself as a trusted brand in Make to Measure industry, intend to bring high-quality custom-made garments within reach of everyone. Zigfo brings Technology and latest fashion trend together to empower everyone to create his/her own masterpiece through the tools available on our website www.zigfo.com. Zigfo focused on 3 vital component of any garment i.e Fit, Fabric & Fashion. Our latest product Omega (Online MEasurement of GArment) is specially designed for uniform market for schools, corporate, and Factory. Omega reduces CPM (cost per measurement) to more than 50% and available with its vital feature like never before in uniform industry across the Globe. I was leading Zigfo from product management practices and conceptualized the entire product.

  • Tradelab Software Pvt Ltd (2014 - 2016 ) Product Management (Cofounder)

    was hands on with many innovative product features while handling other aspect of founding a tech startup which includes Team building, Fund raising and GTM.

  • SIDBI Venture Capital Limited (2012 - 2014 ) Venture Capital Investment Professional

    I was responsible for Deal Sourcing, IM, Business case, Financial modeling, Valuation, DCF, Deal structure, VC Investment, Equity / Quasi equity investment, Follow-up rounds, due diligence, term sheet, documentation & MIS.

  • Aditya Birla Group (Jayashree Textile - Kolkata) (2006 - 2009 ) Textile Engineer

    Shop floor in-charge responsible for quality production and smooth operation.


Product Managemnt
Team Management
Interpersonal Skill
Story Telling and Sales