Shazia Anjum Shaikh
Sr. Product Manager
Sector: IT-Software
Member Since, March 8, 2023About Me
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Academic Level Degree Bachelor
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Experience Product Management
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Gender Female
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Industry Management
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Date of Birth 15 04 1988
Education
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BE Computer Science (2007 - 2010) Solapur University
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Diploma In Information Technology (2004 - 2007) Government Polytechnic Solapur
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SSC (2003 - 2004) St. Joseph High School, Solapur
Work & Experience
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Spocto Solutions Pvt. Ltd (2022 - 2022 ) Sr. Product Manager
Conceptualized and developed ML based ranking for customer profiling, determining propensity to pay and next best action recommendation for optimum use of resources resulting into 22% reduction in media cost Reduced cost of collection by ~47% and increased collection by ~3x for leading private sector banks and NBFC’s using AI & ML led platform to influence customers through digital channels 20-25% increase in NPA resolution & late recoveries
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Fractal Analytics Pvt. Ltd (2013 - 2021 ) Sr. Consultant
Using human-centred design thinking, led discovery sessions with client business teams across functions and locations to define the solution development roadmap Documenting business and system use cases to ensure proper translation of business requirements as Epics and User Stories Analyse new product features viability including sales potential and return on investment Conduct Voice of Customer analysis programs resulting in an action plan to improve the customer experience and feature prioritization in roadmap Collaborate with engineering, quality assurance, usability, business and operations teams to successfully design, build and deploy product Manage, iterate and track the continued success of product features and roadmap Delivered product’s on time and within budget through efficient implementation of project management practices: o Agile project management using scrum framework - Managing product backlog and backlog grooming o Effective planning – Story point estimation , calculating velocity, burn down charts o Scrum ceremonies – Sprint planning, review, retrospective and daily scrums o Monitoring progress and risk management; issue management and corrective action decisions o Establish transparency and open communication channels with clients Managed a peak team size of 2 business consultants and 4 technology specialists with a perfect NPS score of 10 for 4 successive quarters Impact assessment post release to manage OKR’s Single Point of Contact for all stakeholder communication & coordination including scope definition, requirements elicitation and gap analysis