Entrepreneurial professional looking forward for B2C problem solving roles .
Sector: Health CareMember Since, January 17, 2023
Academic Level Master’s Degree
Date of Birth 31 05 1984
Working professional with 16 years of experience (entrepreneurial + working) working predominantly in early stage startups that begins with company formation, statutory defining the product, driving GTM strategies.
Currently I am working with Eldricare Health & wellness Pvt ltd, there I am responsible for developing products aimed at geriatric care at home (physical & virtual). Where I have created a product category per the ambitions of the founding team, that includes using few novel technologies.
Executive MBA in Product management (2022 - Present) Institute of product leadership
Work & Experience
Zeomega Infotech Pvt.Ltd (Eldricare Health & wellness) (2018 - Present ) Program Manager
Role: Eldricare health & wellness Pvt Ltd, (eldricare.com) a subsidiary of Zeomega Inc, a leading population health management provider in the United States. We offer outcome based proactive geriatric healthcare for a large population. Key Responsibilities Product development based on different market needs such as hospital partners, corporates, D2C Worked setting up required clinician teams to effective manage the strategy Lead team to build ecosystem encompassing various service providers across several states Established strong internal practices & training Created a strong quality management process in lines with Six Sigma principles, with NPS achieved at 85% & above every quarter Headed sales teams & participated in of B2B contracts, Hospital sales & various D2C strategies, including offline marketing & sales Created internal sales process, chat & tele support teams including setting up appropriate infra Preparation of MIS, Rolling plan/ enquiry funnel in consultation with sales team and presentation to management Management of P&L product/market specific, cost control & budgeting Worked on with content team to create collateral Worked to establish appropriate Legal, statutory practices with external legal & finance consultants
Intellytics Diabetes Institute Pvt.Ltd (2017 - 2018 ) Project Manager
Role: Intellytics diabetes Institute pvt Ltd, promoted by a group of prominent investors, launched diabetes specialty clinics, DiabManage, providing comprehensive diabetes care that had a multi-disciplinary approach. Joined as 1st Employee of the organisation To help founding members with registration & compliances Work on establishing functional unit along with key people, documentations & collaterals Work with investors/founders for Goals, Milestones & sales strategy Work on internal practices & establish strong practices Set up strong vendor base Work with founding team on product portfolio, pricing & market analysis Responsible for P&L Commenced operation in July-2017 by identifying & developing facilities Worked with multiple vendors from facilities till lab partners Developed a strong sales plan & goals for next 18 months Worked on various sales channels & an individual contributor Built strong organisational connect with various TPA’s Ran multiple successful events in lieu of expensive GTM options
Careway Halth Pvt.Ltd (2014 - 2017 ) Sales Manager – India
Role: Careway health Pvt Ltd, launched innovative solutions aimed at improving better patient at mid & large scale hospitals by automating several functions of diet, F&B. Set sales strategy for the startup’s product, Dietkare Mapped customers in the targeted hospital size (Medium/large Hospitals) & geographies Created marketing collaterals & case studies Conducted cold calls with bottom up approach, from HOD to Management Worked with various departments of hospitals such as IT, diet, F&B, Finance to finalize the requirement Created customer specific product documentations & training manuals Individually contribute role to company’s overall goals Secured orders worth more than Rs.20 million from clients such as Manipal, Fortis Health care, Vikram Hospitals Analysed specific requirements of hospital, created workflow to bring efficiency & reduce cost, supervise implementation & undertook training sessions for hospital end users Successfully negotiated & integrated along with various HIS (hospital information system) providers
Hippocampus Learning centres Pvt Ltd (2014 - 2015 ) Regional Manager – School operations
Role: Hippocampus Learning Centres pvt Ltd, ran company owned company operated format of kindergarten schools in rural & tier 2, 3 cities of Karnataka & Maharasthra Responsible for operation of pre-existing schools, identification & establishment of new schools, along with space finalisation, teacher recruitment, sales planning Assumed 48 schools & a team of 8 cluster managers, and a teaching team of about 200+ during joining Increased the overall number of schools to 57 by adding 9 schools by June-14, along with relocation of several schools and appointment & training of teaching staff in several pre-existing schools Led an aggressive PTM across all the centres to reduce dropout rates during the academic year end increased retention to high of 88% Increased YOY enrolment by 40% via aggressive marketing activities & 95% fee collection by Sep-2014, leading to doubling of revenues incomparision to the previous year Developed & conducted several audits for quality of teaching in association with L&D, quality & curriculum teams, refresher trainings organised to several teachers leading to an improved quality of teaching & learning Conducted training sessions to cluster managers & centre heads to improve skills in customer management, enrolment
Advanced Components & Devices Corporation (2009 - 2014 ) Co-Founder
Role: Authorized distributors for Sungho Controls Co.Ltd., South Korea for Pan-India. Conceptualized plan for introduction of new product in Indian market Creating marketing collaterals suited for Indian market Worked with top notch consultants and government bodies such as CPRI, APGENCO for approval/enlistment of our products Created and managed channel partners across the country Plan, set, monitoring of monthly/quarterly goals set for channel partners and their sales staff Worked extensively with large scale companies across the country during product introduction stages Provided training/presentation sessions through intensive industrial relations programs Independent responsibility in managing risk, sales and collections
Aditya Birla Minacs Ltd., Bangalore (2006 - 2009 ) Web Order Manager & Credit Verification
Role: Managed day to day online orders, identified and abandoned fraudulent orders. Involved in approving and shipping authentic orders, fixed price and handled taxation related matters. Provided first line support to sales team in determining and deactivating fraudulent orders. Responsible for forecasting fraud patterns by using preceding history and documented their pattern. Highlights: Maintained constant performance of zero level frauds for all the quarters. Trained and motivated people for better performance and working efficiency. Received Consolation Award in Aditya Birla Minacs for Whitepaper writing competition. Got Early Achiever Award.