Shubhabrata Paul Choudhury

Lead Product Owner

Sector: IT-Software

Member Since, April 28, 2023

About Me

  • Academic Level Master’s Degree
  • Experience 17 Yrs
  • Gender Male
  • Industry Internet startups
  • Date of Birth 14 May 1982


SAFe certified Product Manager and ISMS Lead Implementer with 17+ years of IT experience in the areas of SAP GRC AC/PC, SAP IDM, ERM and SaaS solutions (S/4HANA public cloud, SAP BTP, Marketing cloud). Led multi-disciplinary 35-member team to design, develop and launch software onboarding platform. Excellence in defining product strategy meeting business group function needs, and matching cost-benefit metrics, with proficiency in developing sprint plans for release and guiding scrum team. Competent in management consulting, technology implementation and gathering approvals for solution delivery.


  • Master of Business Administration (2009 - 2011) University of Melbourne

  • Bachelor of Engineering (2001 - 2005) Visvesvaraya Technological University

Work & Experience

  • Saviynt (2022 - 2023 ) Lead Product Owner

    • Analyze feature backlog [Aha] and conduct competitive research for grooming 3 stories /wk. to develop sprint plan; led Scrum team in understanding SaaS product capabilities to deliver on customer request for new features. • Clarify queries, troubleshoot issues and resolve impediments throughout the sprints reducing development cycle by 20%. Prioritize user stories from JIRA backlog based on ROI, leading to 25% increase in yearly revenue. • Motivate customer centric development – Liaise with stakeholders to understand and cater to unique needs through user personas, increasing customer experience by 35%. • Collaborate cross-functionally to ensure features are meeting product requirements via innovative ways [CI/CD], strategize improvements via pipeline automation [Kubernetes]; cut 15% operation time. • Championed Agile methodologies by leading daily stand-up, sprint planning, and retrospective sessions for a team of 35; Improved 30% team productivity & 20% sprint velocity through metrics tracking [Jellyfish] & effective change management (SDLC). • Present 2 new product feature demo for every monthly release, illustrating on doc portal [Zoomin], validated product acceptance criteria for comprehensive testing, incorporated feedback from Sales & Marketing to prepare GTM strategy; increased feature adoption by 20%, product quality by 30% and reduced customer churn by 25%. • Mentored 7 product specialists to inspire customer obsessed agile product development for driving digital transformation; improved team efficiency by 35% and decreased time to market by 40%. • Integrated S/4HANA public cloud, SAP BTP, and Marketing Cloud solutions with Saviynt IGA product to streamline user onboarding and lifecycle management processes; cut IT overhead costs by 25%.

  • Ericsson Global Private Ltd. (2021 - 2022 ) Strategic Product Manager

    • Spearheaded Portfolio Strategy development and prioritization, leading to 80% business fitment and portfolio optimization for all engagement. Implemented a data-driven approach [Tableau], resulting in a 25% decrease in product development time and a 30% jump in customer satisfaction. • Reduced 15% cost by moving workload from private to public cloud [AWS] with close monitoring of business case, financial targets and optimized portfolio performance by 25%. • Established relationships with 3 service providers, ensuring all SLA targets were met and maintained; reduced negative vendor performance by 40% and increased delivery capability by 30%. • Drove alignment of business architecture decisions and product planning for 5 solution areas across Group IT; aligned strategic objectives with investment portfolio to achieve 12% YoY growth in revenue. • Developed RFP for supply chain management and sourcing strategy in SAP Ariba, leading to 30% reduction in procurement costs. Approved SOW in SAP Fieldglass to initiate project work, resulting 20% decrease in project implementation time.

  • Ericsson Global Pvt. Ltd. (2016 - 2021 ) Senior Technical Product Manager

    • Delivered an Executive Analytics Dashboard for reporting risk exposure & treatment plan status at CFO level via Tableau, improving data visualization by 40%, cut turnaround time by 30%. • Reduced 1 FTE via automating documentary evidence collection for 150 control assessments & audit review using RPA solution. • Upgraded customized SAP IdM from 7.2 to 8.0 with three times faster performance & zero defect go-live for automated order handling flows of backend SAP systems. • Improved User Experience (UX) by developing new SAPUI5 screens for 33 % faster order handling and reporting with mobile support for SAP IdM. • Launched a Chabot solution for automating front end user role assignment /replacement using Blue Prism for SAP GRC PC improving customer satisfaction by 25%. • Architected successful upgrade and implementation of SAP GRC 12.0, resulting in 45% reduction in data errors and 25% increase in user adoption and satisfaction • Steered a SaaS Enterprise Risk Management [BWise] product lifecycle management [Trello] starting from pre-study for product fitment, user onboarding, integration with other applications, driving product adoption to off boarding the application post end of subscription to reduce spend by 15%.

  • Ericsson Global Pvt. Ltd. (2014 - 2016 ) Technical Product Manager

    • On-boarded GRC & SAP IdM to private cloud [Azure] and reduced TCO & operations cost by 40% with increased throughput of applications. • Developed comprehensive product strategy roadmap aligned to enterprise architecture; optimized DevOps and Agile ceremonies to roll out one product feature per month, resulting in 25% increase in customer satisfaction. • Led custom code adjustment for Oracle-to-HANA DB migration and GRC 10 to 10.1 upgrade project; completed the project ahead of schedule and under budget, saving the $250K annually. • Conducted an in-depth analysis of vulnerability reports for 4 applications; identified and addressed 25+ potential security risks with actionable mitigation strategies collaborating across teams.

  • Deloitte US (2013 - 2016 ) Senior Consultant (Onsite Team Coordinator)

    • Supervised teams of 6 members of onsite & GIC, providing clear direction and support to ensure project timelines were met; administered operating models resulted in 25% fewer errors & rework. • Prepared Security Guidebook to document security strategy for the project with role naming convention, in-scope transaction, and related mapping. Authored blueprint document for 3 GRC modules – ARA, EAM and UAM for discussion during workshop. • Developed a consolidated role mapping file for one-point reference of Tcode-to-master role and master-to-job role mapping using macro and VB scripting; increased team productivity by 30%. • Deployed eCATT script for mass role creation and user update activities for role build and user acceptance testing; reduced build cycle by 20% and improved team efficiency by 35%. • Prepared SoD ruleset by activating the required BC sets and downloading the table extracts for discussion with client controls & functional team. Uploaded the finalized rule set & generated for running risk analysis. • Created GRC process flowchart and BPM steps for discussing the MSMP workflow with the client. Uploaded the role definitions in BRM for role catalog and role mapping for user access provisioning. • Downloaded menu from the Business roles and created PFCG role by importing the role menu. Adjusted the authorization for setting up user access with the help of authorization trace analysis. Maintained check indicator for the external services for CRM UIU component for required authorization. • Devised analysis authorization for Org level data restriction reducing 20% data breach incidents. Implemented RBAC for Power users to create & publish ad-hoc queries in production which then added to menu role enabling reporting users’ access; further restricted access to Multi-Providers and InfoAreas.

  • Deloitte US India (2010 - 2013 ) Senior Consultant (Offshore Team Lead)

    • Managed offshore team of 8 members ensuring all milestones are met within budget. Gathered business requirements for new business processes and translated into technical specifications, reducing delivery time by 30% and manual errors by 60%. • Created Analysis Authorization for Business Intelligence reporting, implemented the concept of report master- derived role, assigned business partner id to user ids in SCM and updated the SNC relationship mapping. • Designed PFCG menu role from CRM Business Role for effective security design of user access. Mapped CRM Business roles to position and assigned users to position for indirect role assignment. • Arranged the user access for Cycle-1 and Cycle-2 testing through automated scripts in ECC/ BI/ CRM/ SCM/ PI complex landscape scenarios for large US retail clients. Resolved the defects raised during the test cycles. Delivered support during Go-Live, KT and training to end users. • Coached and mentored a team of 6 consultants, conducting performance evaluations and providing constructive feedback that led to 3 promotions in a year.

  • IBM Global Business Services (2007 - 2010 ) Application Architect (Security Consultant)

    • Conducted meetings with super users from the client side to understand Business Impact Analysis (BIA) and identify user access requirements; collaborated with functional team leads to create necessary roles and gather approvals. • Restricted Table maintenance activities via the concept of Auth Group and executed two rounds of Integration testing (ITC1 and ITC2) and resolved security defects within strict timeframe. • Conducted role mapping, user alignments, and user review for Segregation of Duties (SoD) violation check in SAP GRC Tool for FSS(FI/CO), CP(SD), GAME(PS/PM) and PGS(MM/PP) modules. Improved compliance metrics by 20%. • Collaborated with functional and audit teams to identify and implement risk mitigation controls, using SAP GRC Tool\'s SoD reports and risk analysis; achieved 100% risk-free user provisioning • Configured Logs (SM19/SM20) to monitor emergency ids for escalated user access privilege; reduced manual monitoring effort by 40% and improved overall SOX compliance by 30%. • Influenced 2 end-to-end ECC implementations, improved system functionality & user experience by 50%. Delivered user training to 200+ users across 5 countries, post-implementation support and enabled user access to 100+ systems using Central User Administration (CUA).

  • TATA Consultancy Services (2005 - 2007 ) Assistant System Engineer

    • User Administration, Creating Roles and Profile Generation, CUA implementation and UME configuration. • Profile Parameter maintenance, R/3 System and DB restart, Server Reboot (Windows, HP-Unix, Suse Linux, and Solaris). • SCOT Configuration (for both sending and receiving mails). • Scheduling background jobs, Spool Administration, Live Cache troubleshooting. • Performance Tuning of R/3 systems, Handling of ABAP dumps, Transport of change requests. • Solving issues related to IGS, ITS, IPC and TREX. • Client Copy (local and remote), Language Installation, SSO/ VMC activation. • J2EE Administration and Portal user management (EP 5.0). • Kernel Upgrade, License installation for R/3 and J2EE, OSS Note implementation. • SLD, Integration Repository (IR) and Integration Directory (ID) and Server management. • Worked on simple File to File and HTTP to File Scenario (Mapping).

  • ObjectOrb Technologies Pvt. Ltd. (2005 - 2005 ) Software Engineer

    • Worked on developing Accounts Receivables and DB Porting module for a premier networking client. Helped in keeping track of all the various transactions for AR module and developing user-friendly interface (C#/ASP.NET), maintaining the orders and sending the notification mails. Responsible for designing, developing and testing the DB migration application with a database size of 6 GB. • Designed and developed web application [MVC/Struts] to track the Training attended by the individuals and capturing the feedback of the attended training. Also sending intimation/ reminder to the attendees of a training


Agile Methodologies
Product Development & Management
Product Strategy & Roadmap
Analytics & User Experience (UX)
Market Trend & Competitor Analysis
Cloud Computing (SaaS) & Cloud Security/ Vulnerability Management
Cross Functional Team Leadership

Honors & awards

  • 2022 Saviynt SPOT Award’

    • Presented with ‘Saviynt SPOT Award’ in 12/2022 for identifying a critical bug in the product during Testathon event.

  • 2017 Ericsson Power Award

    • Awarded with ‘Ericsson Power Award’ for business guidance and successful Enterprise Risk Management solution rollouts in 10/2017

  • 2015 Ericsson Power Award

    • Awarded with ‘Ericsson Power Award’ recognizing outstanding support for GRC application upgrade and building application security team at Bangalore in 10/2015.

  • 2011 Thanks Award

    • Received ‘Thanks Award’ for successful Wal-Mart Mexico Financial Transformation Go-Live.

  • 2009 Shell Star Performer Award

    • Received ‘Shell Star Performer’ Award for outstanding performance in CRYSTAL SMDS Go-Live activities during 07/2009.