Associate Product Manager
Sector: IT-SoftwareMember Since, December 4, 2020
Academic Level Master’s Degree
Date of Birth 15/11/1997
I am working as Associate Product Manager at Phenom. I working on enhancing the improving the integration experience.
MBA in Applied Data Science & Product Management (2019 - 2021) Institute of Product Leadership
Course Learn : 1. Statistics for Business 2. Data Analysis 3. Business Analysis 4. Technology Marketing 5. Financial Analysis 6. Agile and DevOps principal 7. Big Data and Cloud technology 8. Project and Product Management 9. Design Thinking and User Experience 10. Machine Learning 11. Deep learning - ANN, RNN, CNN
B.Tech (2015 - 2019) Mahatmha Phule Krishi Vidyapeeth, Rahuri
Courses learn : 1. Agriculture Technology 2. Agribusiness Management 3. Precision Farming 4. Farm Equipments and Machinery 5. Agriculture processing / Food Processing 6. Soil and water conservation
Work & Experience
Phenom People (2021 - Present ) Associate Product Manager
-Working on HR tech Products to improve and enhance the experience of Candidates, Employees, and Recruiters. - To work closely with the Engineering Manager and Implementation lead for driving the product feature planning. - To conduct user research by taking their interview and feedback. And to enhance the product for their better experience and value. - To help the support team to educate on the product for handling customers queries. - To do scrum planning and to prioritize the features and handle the product backlog (writing epics, user stories, tasks, and acceptance criteria). And to measure it through scrum review and retrospective meetings. - To analyze the support ticket (Bugs & SR) which is getting from the customer and to draw insight to add a new feature with a matrix. - To work on different product metrics to track the goal of the product. (Adaption Metrix, Onboarding Metrix, HEART metrics). - To do competitive analysis to benchmark ourselves in the industry. - To improve the integration experience working improving the TiPaaS product which is a self-serve platform that enables non-technical users to build and maintain API integrations without any code. Key achievement ; 1. Increase the Job Sync Run Average Success from <90 % to Average platform success rate is at 97.5% 2. Reduced the Job Sync Onboarding time to 8-10 Hrs. 3. Decrease the customer reported incident by 50-60% by monthly 4. Increase the Diagnostic Adaption/user growth by 100% 5. Onboard IX for all Products on Diagnostic Tool from Scratch - (For Alert & Monitoring) and build the major impacted features by collecting the data point through the different teams. 6. Reduced the Support ticket by 60%(As compared to an average of half-year of the first 6th months to the next 6th months) - By providing the recommendation on support analysis which is saving a lot of mention/engineer teams time.
Excellon Software (2020 - 2021 ) Business Analyst - Intern
- Gathering and analyzing client requirements and documenting them. Understanding these requirements to convert them into technical/ software requirements to communicate them to the developer team. - Conducting Market Research, Competitive analysis, Gap analysis to provide insights to make critical business decisions. - Preparing documents like BRD, UD, RD, use cases, user stories, SOPs/User Manual. Conducting User Acceptance Testing. - Successfully delivered products to clients like Bajaj Motors, Ather Energy, KTM Bikes. Productization of Lead Management System, Dealer Management System for Electric Vehicle Sector.