Senior Product Manager
Sector: IT-SoftwareMember Since, February 1, 2021
Academic Level Master’s Degree
Experience 13 YEARS
Date of Birth 07 12 1981
An innovative, value-driven Product Manager with 13 years of experience in B2B and B2C e-commerce domain
Expertise in design, development and defining Product vision, Product roadmap and Requirement management through consumer insight, competitive analysis and cross-functional ideation, and translate to actionable user stories for agile development.
Proven track record of delivering cross-functional projects with a deep understanding of user experience and organizational needs.
Possess sound knowledge of E commerce (B2B and B2C) ,Work day, Core HRMS, Payroll, Advance Benefit Modules (US Healthcare), Financial Services and Data Warehousing.
International Certificate in Product Management and Marketing ICPM (2020 - 2021) Institute of product leadership
From Institute of Product Leadership
Master of Business Administration (2016 - 2018) Institute of Management and Technology
Specialization in Information System and Technology From Institute of Management and Technology
Bachelor of commerce (2000 - 2003) Bangalore University
Specialization in Finance and Accounting from Bangalore University
Diploma in Advanced Computing (GNIIT) (2000 - 2005) NIIT -The National Institute of Information Technology
NIIT -The National Institute of Information Technology
Work & Experience
Dell Technologies (2020 - Present ) Senior Product Manager
Spearheaded the full lifecycle of the product development for Dell B2B Commercial ecommerce platform – from early-stage to growth to stability to expansion. Managing all front-end and back-end activities related to product development. Manage Sprint cycle in agile methodologies. Highlights Experience in identifying, evaluating & documenting product requirements, prototyping and wireframing through customer discovery and framing Collaborated with business stakeholders to define the product roadmap and shaped the product from the scratch Own product backlog & prioritization, release planning, product documentation and customer excellence. Onboarded Dell offline around 600+ US B2B customer to have frictionless purchase order transaction experience on V3 Global Platform Services Collaborate with a wide variety of stakeholders such as other Product teams, Program Management, UX, Sales, Global Integration Architects Managed 2 Scrum team comprising of 8 developers and 2 QA engineer Experience with Agile methodologies and related tools like TFS, Confluence.
US Technology Global (2018 - 2019 ) Product Manager
Played the role of a Product Manager Dell Technologies (Client of UST) for Dell Robotics order management. Onboard offline sales and Order processing agent owned customers for EMEA and APJC order processed through Robotics order management. Increased frictionless rate through order experience and thereby reducing the cost of order. Highlights 1)Collaborated with business leaders to define the product vision, strategy & roadmap and shaped all our products from the scratch 2)Experience in identifying, evaluating & documenting product requirements, prototyping and wireframing. 3)Collaborate with a wide variety of stakeholders such as other Product teams, Program Management, UX, Sales, Operations (order processing team) 4)Defined Product MVP with basic discovery and validation. 5)Documented the requirements in PRDs and defined UX design guidelines to develop and launch the order management product. 6)Managed an engineering team comprising 10 developers, 3 QA engineers and a UX designer 7)Create & maintain the product backlog and prioritized based on business needs 8)Onboarded around 30+ clients in EMEA and APJC region on Robotics order management platform to increase customer order experience and reducing the cost of order. 9)Experience with Agile methodologies and related tools like TFS
IBM INDIA PVT LTD (2011 - 2018 ) Product Manager
Responsible for setting-up and managing an enterprise-wide workday implementation across EMEA, APJC, LATAM and providing data to various downstream system for Financial reporting. High Lights 1. Owned inhouse end to end product development from vision, creation to rollout and delivery 2. Established product vision, developed roadmap, and handled decision-making related to MVP scope and work priorities 3. Researched and analyzed user needs through Gap analysis of existing system 4. Maintain, Refine and groom the Product Backlog per business value 5. Coordinate requirements that are cross module between different teams and ensure that deadlines are met, and dependencies are taken care of 6. Product Demos with different stake holders and user to get feedback on the Product Improvement 7. Handled daily scrum activities, issue resolution and communication across project execution teams in order to deliver projects on-time and on-budget 8. Use different techniques for story splitting in case the story is too large or needs to be defined better 9. Experience with Agile methodologies and related tools like Rational Team concert
Fidelity Investments (2005 - 2011 ) System Analyst
1. Handled database designing, coding, testing, implementation & maintenance of Oracle HRMS & OAB modules· 2. Liaised with the clients & end-users to ascertain the requirements & expectations of the clients · 3. Performed case, system & process study for project planning, scoping, estimation & tracking · 4. Managed completed project lifecycle primarily entailing designing, testing, troubleshooting and debugging of the applications · 5. Rendered post-implementation, enhancement & maintenance support to clients for application · 6. Resolved queries regarding information system and software 7. Extended onsite support including maintenance of software support.