Vigneshwara Sabarinath Shanmugam
Associate Director - Program Management
Sector: IT-Software
Member Since, October 14, 2022About Me
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Academic Level Master’s Degree
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Experience 9
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Gender Male
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Industry Management
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Date of Birth 30/05/1990
Description
I have over 9 years of total experience. I currently lead strategy & operations for the Alternate Business Channel vertical of BYJU’S that includes Corporate channel, 3rd party FOS channel, and Schools channel. I ideated and launched 2 products, analyzed customer journey metrics and customer feedback to remove friction points and improve adoption and hence increasing the number of paid users. Prior to BYJU’S, I was with Wipro for 5+ years in various roles such as Product Owner, domain consultant, and account manager. Before doing MBA from IIM Bangalore, I was working as SAP developer in Deloitte for 3 years.
Education
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PGDM (MBA Equivalent) (2014 - 2016) Indian Institute of Management Bangalore
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B.E. Computer Science and Engineering (2007 - 2011) College of Engineering Guindy, Anna University
Work & Experience
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BYJU'S (2022 - Present ) Associate Director - Program Management
I lead strategy & operations for the Alternate Business Channel vertical of BYJU’S that includes Corporate channel, 3rd party FOS channel, and Schools channel. I ideated and launched 2 products, analyzed customer journey metrics and customer feedback to remove friction points and improve adoption and hence increasing the number of paid users. I collaborate with cross-functional teams and business heads to ensure smooth execution of product strategy to achieve the planned outcomes.
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Wipro (2016 - 2022 ) Global Business Manager
I owned product strategy and roadmap for the electric utilities vertical of Wipro. Conducted extensive brainstorming discussions with the stakeholders from different departments on the clients’ side and also the clients’ customers to understand pain points & frictions in a few selected processes. I worked with domain experts and developers to build various domain-based solutions for the clients. I was also a client engagement manager handling a UK-based utility client before I took up the product owner role.
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Deloitte (2011 - 2014 ) Business Technology Analyst
I was an SAP ABAP developer. I developed ABAP codes to bring various enhancements to the SAP product as per the client\'s requirements. Also, I had written codes to automate interfaces between legacy and SAP systems during migration projects.